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Phone: 813-360-0782

Terms & Conditions

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Terms and Conditions for Direct Site Services

Effective Date: March 1, 2026

These Terms and Conditions (“Terms”) govern your use of the website directsiteservices.com and the services provided by Direct Site Services (“Company,” “we,” “our,” or “us”). By accessing our website or booking services, you agree to be bound by these Terms.

1. Services Provided

Direct Site Services acts as a broker and service provider connecting customers with third-party vendors for:

We coordinate delivery, scheduling, and communication with vendors on your behalf.

2. Booking and Payments

  • All bookings must be paid in full unless otherwise agreed upon in writing.
  • Payments are processed through secure third-party platforms.
  • By providing payment information, you represent that you are authorized to use the payment method.

3. Cancellations and Refunds

  • Cancellations must be made within the timeframe specified at booking.
  • Refund eligibility depends on vendor policies and timing of cancellation.
  • Once a service has been delivered or initiated, refunds may not be available.
  • Processing fees or administrative fees may be non-refundable.

4. Customer Responsibilities

By booking services, you agree to:

  • Provide accurate and complete information (including job site details)
  • Ensure the delivery location is accessible and safe
  • Obtain any required permits or permissions
  • Follow all local laws and regulations
  • Use rented equipment only for its intended purpose

You are responsible for any damage, misuse, or loss of rented equipment.

5. Third-Party Vendors

  • Direct Site Services works with independent third-party vendors.
  • We do not manufacture, own, or directly operate the equipment provided.

While we strive to work with reliable vendors, we are not responsible for:

  • Delays in delivery or pickup
  • Vendor performance issues
  • Equipment condition or availability

Any disputes regarding service quality may be addressed with our assistance, but final resolution may involve the vendor.

6. Delivery and Site Conditions

  • Delivery times are estimates and not guaranteed.
  • Customers must ensure adequate space and access for delivery trucks.
  • The Company is not responsible for damage to driveways, lawns, or property during delivery unless caused by gross negligence.

7. Prohibited Use

You agree not to:

  • Use equipment for illegal purposes
  • Dispose of hazardous or prohibited materials (as defined by local regulations or vendor guidelines)
  • Overload or misuse rented equipment

Violation of these terms may result in additional fees or service termination.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Direct Site Services shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the service

We are not responsible for delays, damages, or losses caused by third-party vendors, weather, or circumstances beyond our control.

9. Indemnification

You agree to indemnify and hold harmless Direct Site Services, its owners, employees, and partners from any claims, damages, or expenses arising from:

  • Your use of the services
  • Violation of these Terms
  • Damage to property or injury caused during the rental period

10. Website Use

  • All content on this website is the property of Direct Site Services and may not be copied or used without permission
  • You agree not to misuse the website or attempt unauthorized access

11. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in that policy.

12. Termination

We reserve the right to refuse service or terminate bookings at our discretion if:

  • Terms are violated
  • Fraudulent or suspicious activity is detected
  • Safety concerns arise

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida.

14. Changes to Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Direct Site Services
Website: directsiteservices.com
Email: info@directsiteservices.com
Phone: 813-360-0782

16. Agreement

By using our website or booking services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.